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5 Things Restaurant-Goers Look for in the Next Hot Spot

By August 14, 2018May 2nd, 2023No Comments

Who doesn’t want to own the restaurant that’s the talk of the town? That’s the ultimate goal for most restaurateurs. For independent operators, that goal can be hard to achieve, but unique franchise concepts like Angry Crab Shack make it a little easier.

So what are restaurant-goers looking for? You can catapult your restaurant to hot-spot status with:

1. Unique, Delicious Food

crawfish and corn

People go to restaurants because they are hungry, so while it may seem obvious, the most important thing for guests is the food. But these days guests aren’t just looking for good food — they’re also in search of something out of the ordinary.

Angry Crab Shack’s Asian Cajun fusion seafood concept is far from the standard fare you’ll see on main street America, making our restaurants stand out from all of the other dining options available.

2. Interesting Presentation

food picture

Aside from great tasting food, diners are also looking for exciting presentation. With the rise of social media, how the meal will look on Instagram is almost as important to guests as how it tastes.

This works out well for our franchise owners and our guests, because at Angry Crab Shack we serve our delicious seafood in ways that are creative and appetizing, and then our guests dig in. Whether guests order our classic seafood boil, oysters on the half shell or gumbo, our presentation is definitely picture perfect.

3. Top-Notch Customer Service

Middle Parallax Bar Scene

A killer concept doesn’t mean much if your guests receive crummy service. But pair a one-of-a-kind concept with service that delights guests? That’s how your restaurant keeps diners coming back – and telling their friends about your restaurant.

The key to stellar customer service is training. At Angry Crab Shack, we provide our franchise owners, their managers and their staff with both online and in-person training, including more than 90 hours of classroom and on-site management training and 70 hours of kitchen management training. This ensures that all of our locations deliver consistent, high quality service.

4. A Great Location

Goodyear #2

Location plays a big role in whether or not a restaurant will become a hot spot. In the majority of cases, the most popular restaurants are prominent and easy to find and access. Finding the right fit for your brand allows you to connect with guests and makes that location great for you.

Angry Crab Shack franchise owners receive support from our team to pinpoint the perfect location for their restaurant. We help franchise owners find a location that will set them up for success, plus we keep build-out costs low and reduce renovation time by pursuing second- and third-generation restaurant locations.

5. An Unforgettable Experience

unforgettable experience

Most importantly, restaurant guests are looking for an unforgettable experience. By combining the qualities we have already discussed you can create a memorable experience for your guests that ensures they never forget you and will make your restaurant the talk of the town.

Angry Crab Shack is a fun, casual restaurant unlike any other concept out there. Our uncommon, mouthwatering cuisine and unique style and atmosphere create an experience that our guests simply can’t get anywhere else.

Restaurant-goers are looking for a unique concept, stellar service and a memorable experience in a convenient location. Lucky for franchise owners and their guests, Angry Crab Shack offers all of the above.

Do you want to own the next restaurant hot spot in your city? Contact us today to learn about Angry Crab Shack franchise opportunities.


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